What Customers Should Know

  • When "Oh, no!" Turns Into, "All right!"
    Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you'...
    Published on: Jun 06, 2018
  • Tacky or Techie? The Tachometer.
    There's a gauge that many vehicles have that says RPM on it.  And there are a lot of people who either don't pay any attention to it or don't even know what it is. Here's why it's a good gauge to...
    Published on: Sep 16, 2018
  • When "Shady" is a Good Thing
    Just like your skin can burn from too much sun, so can the paint on your vehicle.  It can turn dull, oxidize and fade the more ultraviolet rays beat down on it. One solution is to park in a shady...
    Published on: Jan 06, 2019
  • H20 No! (Driving Through Standing Water)
    In a year marked by unusually heavy flooding in North America, drivers are very aware of the possibility they may find themselves driving where water has come over the road.  It can be a daunting...
    Published on: Dec 01, 2019
  • The Edible Engine
    You may have had a friend whose vehicle was the victim of hungry rodents.  After all, mice, rats and squirrels—even rabbits—have been known to gnaw on wires in engine compartments, ca...
    Published on: Apr 12, 2020
  • Rear Window—Not the Movie! (Why Some Rear Windows Don't Go All the Way Down)
    Alfred Hitchcock once made a mystery thriller film called "Rear Window." It had nothing to do with the rear window of today's cars, SUVs, CUVs and light trucks.  But there is one thing that some ...
    Published on: Jul 05, 2020
  • The Puzzling Puddle (Leaks Under Vehicle)
    Ever notice a little spot of liquid under your vehicle after you've parked in your driveway or garage? It may have been something as simple as water left from air conditioning condensation.  But ...
    Published on: Jul 12, 2020
  • Give it the Boot (Ball Joint Boot Replacement)
    Your vehicle may be wearing boots right now and you might not even know it.  They're called ball joint boots.  They're actually protective, flexible things that protect parts of your suspens...
    Published on: Aug 02, 2020
  • Objects in the Mirror (Rearview Mirror Safety and Maintenance)
    You may remember a song that went, "Objects in the rearview mirror may appear closer than they are." While that was a song about life's lessons, there are a few things we should all know about how imp...
    Published on: Aug 09, 2020
  • The Third Brake Light (Third Brake Light Service)
    So you thought you only had two brake lights.  Look again and you'll see one in the center at a higher level than the two on either side of the vehicle.  They're sometimes in the inside of t...
    Published on: Oct 18, 2020
  • Move it or Lose It (Dormant Vehicles)
    When it comes to your vehicle, driving it too much can cause some issues.  But what about not driving a vehicle enough? That has consequences as well. Here are a few things that can happen if a ...
    Published on: Nov 01, 2020
  • Don't Do It Yourself (Perils of DIY Vehicle Repair)
    Your vehicle is a complicated machine, and yes, it would be nice if you could take care of all of its problems yourself.  There was a time when vehicles were simpler and it wasn't too hard for a ...
    Published on: Nov 08, 2020
  • No Yolk! Rotten Egg Smell (Sulfur Smell Causes)
    The pungent smell of rotten eggs can send people running for the hills.  So when that odor is inside your vehicle, yikes!  Yolks!  The good news is that a trained service technician can...
    Published on: Dec 13, 2020
  • A Honking Big Jam (Stuck Horn)
    At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving.  But what happens when you tap on your horn and a...
    Published on: Dec 20, 2020
  • No Fueling! (Fuel Filler Location)
    If you've ever gotten in an unfamiliar vehicle, maybe a rental car, you may have pulled up to the gas pump and wondered, "Which side is the fuel filler on?" Here's a tip for you.  There is usuall...
    Published on: Jan 01, 2021
  • A Turn for the Worse (Using Turn Signals)
    Distracted driving is bad, you know that.  Daydreaming, talking on the cell phone, putting your makeup on in the rear view mirror.  All bad.  But there's something else that causes more...
    Published on: Feb 28, 2021
  • Not-So-Common Sense (Sensor Failures)
    So your vehicle won't start.  What's the first thing that comes to mind?  Battery dead? Starter motor worn out? Out of gas?  Well, those are all reasons that make sense.  But your ...
    Published on: Mar 28, 2021
  • A Real "Pane" (Window Maintenance and Repair)
    It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have th...
    Published on: Apr 04, 2021
  • The Neglected Windshield (Windshield Care)
    You look at it every day, yet you don't really see it.  We're talking about your vehicle's windshield, and if you're not seeing it at all, that's probably a good sign.  The fact is that unle...
    Published on: Apr 18, 2021
  • Why You Have an O2 Sensor (Oxygen Sensor)
    If someone asked you what gas made up the largest portion of the atmosphere, what would you guess? Well, it's not oxygen; it only makes up 20.9 percent.  But since we're talking about oxygen, you...
    Published on: May 02, 2021